IOD Review Complaints - Branch Response: June 2017

Summary of Legal Advice on 2008 IOD Agreement

Letter received from Chief Constable July 2017

Staffordshire NARPO has received a letter from the Chief Constable, Gareth Morgan, dated 7/7/2017, a copy is attached and viewable from the link below. This letter is a response to several communications made on behalf of our members to Staffordshire Police since news of the decision in Avon and Somerset to abandon its reviews and our Branch meeting on 17 June 2017.

The Chief Constable is very clearly aware of the feelings of IOD members, as he has been fully briefed and viewed the various submissions that have been made to the Force from Local NARPO, National NARPO and IOD NARPO members that have written to the Force.

The Branch Chairman and Branch Secretary have arranged to meet with him on 25/8/2017 and will be reinforcing all the arguments.

Our IOD members should also write to the Force expressing their concerns and dismay.

Staffordshire NARPO has received requests, via social media posts, proposing a meeting with the Injury on Duty Pensioners Association (IODPA). The Branch does not see the necessity of having a meeting with IODPA as all the facts are already known.

The Branch suggests, if IOD NARPO members are not satisfied with what the local NARPO Branch are doing and have been doing, then they should make contact themselves with the IODPA Website/ email address.

In the social media Facebook Group for Narpo_members have been published comments that Staffordshire NARPO have not been honest and transparent with members. This is not correct, we have sent emails out and made posts on the Staffordshire NARPO Website telling people what we have been doing.

Staffordshire NARPO Branch Committee

Letter from Chief Constable Gareth Morgan

The Branch Officers met Chief Constable Gareth Morgan on 25 August 2017

Report of meeting with Chief Constable Gareth Morgan

One of the things NARPO NEC advise members who are going through the IOD review process to do is request a full, up to date copy of their medical records.
This ensures they can check and contest any inaccurate or incorrect information contained in their file. This entails contacting Staffordshire Police and making a Subject Access Request (SAR).
Subject Access is the process by which you can find out what information Staffordshire Police may hold about you.
Subject Access is a provision under the Data Protection Act 1998, which gives individuals the right of access to personal information held about themselves.

Subject access application forms are also available by contacting the Central Disclosure Unit (Subject Access) on 01785 232195 between 8am-4pm.

The is currently no fee for a subject access request.

Proof of Identity
Staffordshire Police need to be satisfied that the person applying for subject access is who they say they are.
The applicant must provide at least two forms of identification which are sufficient to prove their name, date of birth, current address and signature.
If an applicant lives overseas and wishes their reply to be forwarded directly to a family member in the UK, they must put this in writing giving clear authority.

Submitting Subject Access Application Forms
Applications must be accompanied by the appropriate identification documents; photocopies of the identification documents are acceptable.

Completed Subject Access applications should be sent to:
Central Disclosure Unit (Subject Access)
Staffordshire Police
Staffordshire Police Headquarters
Weston Road
ST18 0YY

Reply Period The Force has a legal obligation to reply to the applicant within 40 days of the receipt of their subject access application.
The Central Disclosure Unit will forward the request to the Occupational Health department where medical records are held.

Staffordshire Police Pensions Board was updated at its meeting on Wednesday, 27 September 2017 on progress of the injury on duty award reviews which commenced in April 2017.

Click to See Progress Summary

Branch Committee Discussions on IOD October 2017.
Injury on duty award reviews were discussed at the Branch Committee meeting on Saturday 21 October 2017. The chairman and Secretary gave updates on correspondence received and actions taken. Some correspondence was read out expressing gratitude for the guidance provided from NARPO. The secretary gave summary of the numbers of reviews to date.

Glyn Dyer spoke about recent meetings he'd had and correspondence from IOD recipients and referred to posts made on Facebook in relation to the distress being felt by some members.

Among the concerns raised were the request to some people for full medical disclosure, and invitation to attend assessments in Cheltenham. The Secretary explained that the wording of requests for full disclosure of medical records from birth had been challenged. There is no compulsion on people to do this. The Selected Medical Practitioner (SMP) is assisted in the review by medical history of the injury/ies subject to the award when it is disclosed. Only the Chief Constable, as the Police Pension Authority, may reduce a person’s injury on duty award for none compliance with the review process.

The SMP engaged by Staffordshire Police is based in Cheltenham. Letters have been sent to some people inviting them to attend a review assessment at his clinic there, but there is an option for people to attend an appointment in Stafford. Staffordshire Police has been asked to make this option clearer in its letters. In cases where the IOD award recipient resides nearer Cheltenham than to Stafford, it is more convenient for them to travel to Cheltenham. Travel expenses to assessments are not reimbursed by Staffordshire Police.

One person had described to Glyn correspondence as being bullying in its content. Another person had stated that the SMP had stated he was unqualified to assess the case.

Glyn had met with one concerned IOD recipient who has described the review process as illegal. However, this is not supported with any appeal. It had been reported that the SMP for Staffordshire (Dr. Vivian) was refusing to conduct reviews where no medical disclosure had been granted. The Chairman and secretary agreed to find out more about the issues raised.

Glyn had been given more information about the IODPA and its origins and purpose which he described to the Committee. After some discussion about the issues raised, Glyn proposed that an IOD Award recipient be co-opted to the Branch Committee to raise concerns directly to the Committee. The proposal was lost in a vote.

Glyn then proposed that the subject of IOD reviews should become a standing agenda item for the Branch Committee for the duration of the reviews. The proposal was won in a vote.
Subsequent to the meeting, the Chairman has been in contact with Staffordshire Police to express concern about some of the matters raised. The individual claiming the SMP was unqualified was referring to a previous review, had seen another SMP for a second opinion and the current SMP for a third opinion. The individual has not appealed to the Police Medical Appeal Board. All SMP's involved are highly qualified in Occupational and Medical matters.

It has been confirmed that the SMP will still continue with the reviews, even without the questionnaire or medical record reports, but this is not the most ideal situation.

Staffordshire Police Pension Board Meeting 10:00 hrs Wednesday 6/12/2017, Weston Road, Stafford.
Staffordshire NARPO wish to make the following submission to this Pension Board, and the Police Pension Authority [Chief Constable Gareth Morgan] to look again at how the review of IOD [Injury on Duty Award recipients] pensioners are being conducted.

NARPO bases this on the following points.

1. In a letter dated 7/7/2017 that the Chief Constable Gareth Morgan sent to both Staffordshire NARPO and the Staffordshire Police Federation, he stated that “the process would be fair, balanced and proportionate and done in a timely way”

NARPO does not believe these principles are being adhered to.

2. A recent legal opinion by David Lock Q.C. and subsequently reinforced by the ICO [Information Commissioners Office re a Northumbria Police case], confirms that IOD’s do not have to submit full medical records or provide other personal information if they do not wish to do so.

3. It follows from this fact that certain IOD’s are presenting themselves at a review with the SMP [Selected Medical Practitioner] without providing this information. The SMP is either not conducting the review or conducting the review without undertaking any physical medical examination of the persons and then making decisions on their bandings, in nearly all cases reducing them. Although the Regulations are silent on physical medical examinations it seems beyond belief that the SMP can make medical decisions without an in-depth examination of the IOD person.

4. Evidence has come forward, via a NARPO representative who accompanied an IOD person to a SMP review, that despite compliance with answering questions and providing medical information. The SMP is not carrying out a medical examination, but simply reducing the banding of the IOD person using the term ”age accelerator” without giving a coherent explanation of what this actually means and how the term dovetails into IOD reviews. If reviews are to be carried out in this blanket fashion using the term “age accelerator” this in itself may amount to age discrimination.

5. The waters have been further muddied as the result of a letter the former Chief Constable of Staffordshire John Giffard forwarded to Chief Constable Sara Thornton the chair of the NPCC [National Police Chiefs’ Council on 6/11/2017] when in her reply to the IODPA [Injury on Duty Pensioners Association] she states "Forces are no longer conducting reviews of IOD Awards pending the issue of new guidance from the Home Office”. It is accepted by NARPO that this may be incorrect information, but it does not help the situation.

6. The questionnaire that Staffordshire Police has formulated, particularly the last paragraph, which refers to potential action being taken in respect of none compliance under the guise of the Fraud Act 2006 is seen as unnecessary and heavy handed. [Is this paragraph bespoke to Staffordshire, or is it used by other Forces undertaking IOD reviews?]

7. NARPO has been working closely with the Staffordshire Police Federation over the issue of IOD reviews. NARPO will let Glyn Pattinson the Secretary update the Pension Board. Save to say that a number of legal advices are being progressed on behalf of NARPO members.

Mark Judson. [Chairman Staffordshire NARPO]

Staffordshire Police Chief Constable Gareth Morgan Open Letter to Injury On Duty Award Pensioners dated 21 December 2017
in Response to recent social media campaign and comments

Pension review of retired Injured on Duty (IoD) officers

Staffordshire Police Deputy Chief Constable Nick Baker's Letter to Staffordshire NARPO Chairman, dated 7 February 2018
in response to issues raised at the Police Pensions Board 6 December 2017 (above).

DCC Letter 7 February 2018

NARPO HQ Meeting with IODPA Trustees

On Monday [26 February 2018] our President Brian Burdus, Vice President Richard Critchley, Alan Lees and myself had a meeting with the three Trustees of The Injury On Duty Pensioners Association [IODPA].
The meeting was both informative and productive, there was a full and frank discussion between both parties which dispelled any previous issues, with an acknowledgement that both associations were there to assist their members who were going through an injury award review or who had any general queries in relation to their injury award.
At the conclusion we agreed that we will remain in contact with IODPA with a view to forming a working relationship where we will look to engage on issues that affect our two associations with a view to providing all-round support for members who are in receipt of an injury award. It is worth pointing out that the three IODPA Trustees are the only official spokespeople for them.
For completeness I will emphasise that there is no conflict between IODPA and NARPO, and that whilst we at NARPO HQ will continue to provide, advice and assistance to our members when requested, if any of our members or Branch representatives wish to contact IODPA directly then that is not in conflict with NARPO, but is just one of the suite of options an individual has open to them when they are seeking help and assistance in relation to their injury award.
Steve Edwards,

Changes to the Police [Injury Benefit] Regulations 2006 (PIBR)

Important changes have been made to the Police [Injury Benefit] Regulations 2006 (PIBR) via Statutory Instrument on the 2nd March 2018 [Commencement 30th March 2018, retrospective to 10th February 2017].
The PIBR have been amended to rectify the situation created in a previous amendment (2017) which made Employment and Support Allowance (ESA) deductible from an injury award in any circumstances; even if for a different illness/injury than the illness/injury subject of the injury award.
NARPO Circular 13/2018 published on our website provides further information and advice.

Circular 13/2018 Statutory Instrument ESA and Police Injury

Staffordshire Police Pensions Board was updated at its meeting on Thursday, 22 March 2018 on progress of the injury on duty award reviews which commenced in April 2017.

Click to See Progress Summary

Current NARPO advice reference completing the review questionnaire and medical disclosure at the review.

The NARPO position on the above subject is not a blanket ‘do not complete the questionnaire or disclose medical information at the review’.
The IOD recipient makes the decision as to whether he or she completes the questionnaire and discloses medical information.
The questionnaire may be completed to the IOD’s best advantage emphasising the issue of no substantial change or the condition has worsened.
Any questions that the person feels are not relevant, they can choose to ignore.
In respect of medical disclosure, if the IOD agrees to disclose medical information it should be relevant from the date of the medical retirement or the date of the last review whichever is the later.
Full medical history does not have to be disclosed.
To reiterate to the IOD recipient, if he or she does not wish to complete the questionnaire or disclose medical information then they may choose not to do so.
What appears to be happening is that persons going to a review without completing the questionnaire and disclosing any medical information are causing the SMP to stay the review.
What follows from this has yet to be determined.

Mark Judson [Chairman Staffordshire NARPO]
1 May 2018

IOD Review update:- Chief Constables letter to 7 IOD’s re Regulation 33, dated 10/7/2018.

On 10/7/2018 Chief Constable, Gareth Morgan sent letters to 7 IOD recipients who the Force perceived had not co-operated fully with the reviews that the SMP’s had conducted with them.
Obviously the IOD recipients who received these letters take a very different view on the subject than the Force does.
The Chief Constable had invited these 7 persons to a meeting to explain to them what he was proposing to do, as he was considering the use of the Regulation 33 mechanism which could result in their bandings being reduced. The meeting was to take place at the Police Headquarters at Weston Road, Stafford at 1330hrs on Wednesday 25/7/2018. Representatives from the Staffordshire Police Federation and Staffordshire NARPO had also been invited along to the meeting to be on stand-by, should any of these IOD recipients require support from these two groups.
On Monday 23/7/2018 I received notification from the Force that the meeting had been cancelled as it appears that all of the invitees had declined to attend.
The Chief Constable now has to decide what course of action he wants to take.
Mark Judson [Chairman of Staffordshire NARPO]

Recent News 25 July 2018

NARPO has learned that Haven's Solicitors wrote to the Chief Constable requesting that he allow solicitors to attend the meeting of Wednesday 25/7/2018.
On 20/7/2018 the Chief Constable, Gareth Morgan wrote back to the solicitors stating that they would not be allowed to attend.
On 24/7/2018 an article appeared in the Sentinel Newspaper concerning the IOD Reviews in which the Chief Constable and the Staffordshire Chairman of the Police Federation comment.

Data Protection Concern Over Medical Records Disclosure

NARPO has been sent a copy of email correspondence relating to a members concern over the request by Staffordshire Police for the release of all medical history for the IOD Award Review

Date: 16 October 2018 at 11:38:04 BST
16 October 2018
Case Reference Number *****
Thank you for raising you concern in regard to Staffordshire Police requesting access to your personal medical records.
Please accept my apologies for the delay in responding which is due to the high number of cases we are currently handling.
I understand medical records were requested from you for the purpose of a medical review. Staffordshire Police requested authority to access unspecified medical records to which you did not provide authority. You later received a letter requesting access in full to your medical records.
The ICO has received a number of complaints from individuals who have raised data protection concerns surrounding reviews into injury on duty pension awards. In response to these concerns we have looked into the matter on a national basis and have made enquiries with a number of different police forces to obtain further details on procedures for conducting such reviews.
In August 2018 we provided police forces, including Staffordshire Police, with advice and guidance on some of the key data protection issues that should be taken into account when carrying out such reviews. This included the need to consider each review on a case by case basis to determine what personal data is required and only requesting the personal data necessary for the purpose for which it is processed. We advised that police forces needed to be clear, open and honest about how and why they will use the personal data requested.
As a result of our advice Staffordshire Police confirmed that changes were to be made to their procedures in regard to injury on duty pension awards.
I would therefore suggest if you have not already done so that you contact Staffordshire Police to enquire about their amended procedures for conducting medical reviews. If you remain dissatisfied with their handling of your data please provide copies of your correspondence on these issues in order we can consider the matter further.
I hope this information is useful to you.
Yours sincerely
Caroline Flint
Lead Case Officer
03304 146258
Feedback about our service
If you are dissatisfied with the way your case has been handled, you can ask to have it reviewed. Please note that we do not usually accept a request for a case review more than three months after the closure of a case. For more information please refer to our website
For information about what we do with personal data see our privacy notice at

We note the advice, should anyone have ongoing concerns to "contact Staffordshire Police to enquire about their amended procedures for conducting medical reviews."

IOD Update

1. On Friday the 26/10/2018 I attended the Staffordshire Police Pension Board Meeting on behalf of Staffordshire NARPO. I asked for clarification on the Chief Constable’s recent comments in the press and on Radio Stoke concerning the burden that Police Pensions were having on the Force. Some members and serving officers had interpreted his comments to mean that he wished to see Police Pensions reduced for both serving and retired officers. Via the Pension Board, on behalf of the Chief Constable he confirmed that this was not the case. He was referring to a Government instruction that meant that Staffordshire Police would have to find in the years 2019-2020 and 2020-2021, £2.6 and £6.6 million respectively from the existing Police budget. This might result in a further loss of Police Officers.

2. The Force now has a GDPR Working Group dealing with the issues of Data Protection and Freedom of Information requests, this follows criticism by the Information Commissioners Office.

3. The People Services Department produced their third summary of the Injury on Duty Award Reviews [Please see copy attached/links below] in respect of the reviews that have yet to be determined and may be subject to Regulation 33. The Chief Constable is due to make his decision shortly. The Pension Board stated that the Police Federation and NARPO would be notified as soon as possible after the decision is made. The Force has still not appointed a new Selected Medical Practitioner (SMP) to undertake the remaining IOD Award Reviews.

4. Keir/XPS have agreed to send letters to all Staffordshire Police Pensioners informing them of the change of pension administrative providers.

Mark Judson [Chairman of Staffordshire NARPO]

Police Injury on Duty Award Review Progress to 26 October 2018

Police Injury on Duty Awards New 2018

Chief Constables decision on Regulation 33, reduction of bandings for IOD Awards

On 27/11/2018 the Chief Constable Gareth Morgan signed and sent out letters to a number of IOD award recipients informing them that their respective bandings would be reduced.

This was based on the Chief Constable's perception that these IOD award recipients had not complied with the review process and the relevant regulations.

Staffordshire Police have placed an article on their Website giving a rationale for this course of action.

Staffordshire Police as requested, have informed the Staffordshire Police Federation and Staffordshire NARPO of the course of action they were taking.

I have since contacted the CEO of National NARPO Steve Edward's so that he is also sighted as to the course of action that Staffordshire Police are taking over this matter.

Mark Judson [Chairman of Staffordshire NARPO]

Last updated 27 November 2018

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